Privacy Policy

Last updated: August 7, 2024

Welcome to Caswell + Green! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and purchase our products.

1. Information We Collect

We collect information about you when you visit our website, place an order, or interact with us. This information includes:
- Personal Information: Name, email address, phone number, and shipping address when you place an order or create an account.
- Payment Information: Credit card numbers and billing addresses are securely processed through our payment gateway.
- Technical Information: IP address, browser type, device information, and pages visited on our site.
- Cookies and Tracking Technologies: We use cookies to personalize your experience and analyze website traffic.

2. How We Use Your Information

Caswell + Green uses your information for the following purposes:
- Order Processing: To fulfill your orders, communicate with you about your purchases, and provide customer support.
- Marketing: To send you promotional offers, newsletters, and updates about our products (you can opt-out at any time).
- Improving Our Services: To analyze and improve our website, products, and customer experience.
- Security: To protect our website and users from fraud and abuse.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data.

5. Your Rights and Choices

You have the right to:
- Access and update your personal information.
- Opt-out of marketing communications.
- Request the deletion of your personal data.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Caswell + Green
Email: contact@caswellgreen.com

Thank you for trusting Caswell + Green with your personal information. We are committed to protecting your privacy and providing a safe shopping experience.